Mock Neck Sweatshirt (Black)

WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT. *ONCE AN ORDER IS PLACED IT CANNOT BE MODIFIED OR CANCELLED.* 

We want you to be happy with your purchase! If for any reason you are not happy and would like to return an item, please read the information below for next steps! Returns will be issued as a store credit in the form of a digital gift card & return shipping is at the customer’s expense.

HOLIDAY RETURN POLICY

*Items purchased between 11/22/24-12/24/24 & eligible for return, will be accepted until January 12th 2025.*

In Store Return Process

• You have 14 days from purchase to return your item.
• Items must be returned unworn and unwashed, in addition to being smoke free, deodorant, make up and scent free.
• Original tags must be attached & intact.
• Shoes must be returned in their original shoe box (if applicable) and have no signs of wear.
• Final sale items will not be accepted for return. See final sale item list below.
• If you feel you have received a defective or damaged item, please contact us at info@shoploulousboutique.com within 3 business days of the delivery date with details of your concern and pictures of the item.

Mail Back Return Process

Mail returns to 3759 S. Baldwin Rd., Orion Township, MI 48359

• Return shipping costs are the customers responsibility.
• Original shipping fees are non-refundable.
• Returns must be received within 14 days of the delivery date to be eligible.
• Items must be returned unworn and unwashed, in addition to being smoke free, deodorant, make up and scent free.
• Original tags must be attached & intact.
• Shoes must be shipped back in their original shoe box (if applicable). The shoe box needs to be placed in another box or bag to avoid damage when shipped back.
  • If shoes are shipped back using shoe box as the shipping box, or without the original box are subject to a fee varying from $5-$25.
• Final sale items will not be accepted for return. See final sale item list below.
• If you feel you have received a defective or damaged item, please contact us at info@shoploulousboutique.com within 3 business days of the delivery date with details of your concern and pictures of the item.

Return For Exchange

We cannot provide exchanges or holds due to limited inventory.

Final Sale Items

The following items are non-returnable: 

• Bralette, Bodysuits, Jewelry, Hats, Purses & accessories
• Final Sale items, any items marked 'Final Sale,' or has 'SALE' in the product title
• Sale Rack items (in store only)
• Gift cards
• Shop Local items (in store only)
• Holiday & Seasonal tops, pants & jewelry

How will I receive my store credit?

An E-Gift card will be emailed to you within 5 business days after the return is received. Please contact info@shoploulousboutique.com with any questions.

We want to make sure you order clothing that will fit you and your body type. Each product page will have a fit guide and a reference size chart specific for that product. If you have any further fit questions, email info@shoploulousboutique.com and we will be happy to help you!

To help you understand what your measurements are so you can order the right size for each style, below is a guide on where to measure your body (bust, waist, etc.) so you can choose the correct size based on the items reference size chart. 

For bust, waist and hip measurements you should measure all the way around your body until the tape measure touches.