Shipping policy
Unless showing a 'free shipping' promotion, all orders under $49 is a flat rate of $5.99. Free shipping for orders $49+! Packages are shipped through USPS or UPS. You will receive an email with tracking information when your order has been shipped.
Local Delivery available for $2.99 with a $29 minimum order value. If you are eligible for local delivery it will show up at checkout!
Make sure you are shipping to a secure location. We are not responsible for stolen packages.
You are responsible for entering the correct delivery address for your package. If package is returned due to invalid address, customer is responsible for shipping at that time.
LOST OR STOLEN PACKAGES
When you place an order with us please note that the liability is between you and USPS/UPS once the package is shipped. We do not make any exceptions to this policy.
We are always happy to replace items that aren't marked as delivered but once the package has been scanned as delivered we are not responsible for lost or stolen packages. We do have a few recommendations to help track down your package.
- Confirm that the shipping address you entered in is correct.
- Visit your local USPS/UPS office with tracking handy to see where the mail man dropped off your package
- Check with neighbors to see if your package got dropped off next door.
- Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.
